
State Farm® Insurance Agent Christel Manson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
leaderof fruitloops
October 8, 2025
"I want to warn others: after multiple years with them, everything seems fine until it comes to taking accountability and solving problems. They failed to double-check my policy, leaving me paying for coverage that did not match my needs. When I brought this to their attention, there was no formal apology or effort to correct the mistake. Instead, Becky was rude and dismissive, and the office staff simply pawned off my incorrect policy to my new agent rather than fixing the issue. I relied on their expertise, but this experience shows they will avoid responsibility rather than ensuring their clients are properly covered. If you care about your family’s protection, move your business elsewhere to another agent. They failed to double-check my policy, were rude about it, and pawned the problem off instead of fixing it. PS: New agent saved me more money as well!"
"Thank you for sharing your feedback. We sincerely regret that you feel your experience with us was unsatisfactory. We take all client concerns seriously and strive to ensure every policy matches the client’s needs. When we were notified by your bank about the discrepancy in your coverage, we promptly attempted to reach out to you four times to discuss and resolve the matter, but unfortunately did not receive a response. Our goal has always been to assist and clarify any issues, and we are sorry if our efforts were not perceived as such. We are elated you are happy with your new agent, and wish you all the best in the years to come. "
Heather Swarts
October 3, 2025
"Wonderful office and staff . Korrie was so amazing. Amy when I came in was very welcoming. Christal’s got a wonderful team. Five stars for sure."
"Thank you, Heather! I'm happy to hear that you had such a positive experience with our team. Korry and Amy are truly dedicated to making everyone feel welcome and supported. We appreciate your kind words and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Ray Tatro
September 30, 2025
"Korry and others at the office were very helpful and professional as we reviewed all of my policies. We refined my coverage to reduce my risk exposure and eliminate unnecessary options. In just one visit, we improved homeowner's, auto, and umbrella liability policies. I left knowing I would be well covered at a reasonable cost."
"Thank you, Ray! I'm so happy to hear that Korry and the team provided you with such helpful and professional service. It's great that you were able to refine your coverage and feel confident in your protection. If you have any more questions or need further assistance, feel free to reach out anytime!"
Monica Dhumne
September 11, 2025
"I've received service from other State Farm Agencies in the area, and this office is definitely the BEST! I love seeing and supporting an all women-led and run office. Korryna was very careful and detailed when explaining life insurance policies for me and my family. She was very transparent in explaining the value of having/staring a Life Policy at a young age. The team is very friendly and approachable with any concerns that you may have, leave you alone to take time to decide what is the best fit for you, and help you activate policies when you're ready. Definitely recommend this location for any of your State Farm needs. Thank you Korryna & team!"
"Monica, thank you for your wonderful feedback! I'm so happy to hear that Korryna and the team provided you with detailed and transparent service. It's great to know you felt supported in making the best decisions for your life insurance needs. We truly appreciate your recommendation and support for our women-led office. If you have any more questions or need assistance in the future, feel free to reach out!"
Glenda Potratz
August 21, 2025
"We had a wonderful experience at this office. They worked with us during the construction of our new home. Very helpful and attentive to our needs. Thank you."
"Thank you, Glenda! I'm happy to hear that our office could assist you during your home construction. Your satisfaction is important to us, and we're glad we could meet your needs. If you need anything else, feel free to reach out!"
Kristen Loecher
August 1, 2025
"I have always had great service with Christels office. They call me to update me on new information for my policy, and I have everything with them, just because I feel treated like family when I call. I have had several vehicles in my day and they have given me lots of options, covered my homes and life insurance. When things come up, they let me know. I dont just get letters in the mail, I get friendly phone calls and they dont forget about you. Base your insurance off value and quality. AGENTS MATTER!!"
"Thank you, Kristen! I'm happy to hear that you feel like family with our office. It's wonderful to know that our team keeps you informed and provides the options you need for your vehicles, homes, and life insurance. We truly value your trust in us. If you ever need anything, just give us a call!"
Brittany Jungck
July 15, 2025
"We have been customers of Christel Manson State Farm for over a decade. We moved to Central Iowa and kept our service through this office because their customer service is unmatched. They help us get the best rates, they empathize with our stress, and they process issues so quickly. They care about our whole family and keep track of our milestones. The entire office is great, but Becki holds a special place for us. We couldn’t imagine using anyone else as long as we are in Iowa."
"Thank you for your wonderful review, Brittany! I'm so happy to hear that you've had such a positive experience with our office over the years. It's fantastic to know that Becki and the rest of the team have made a meaningful impact on your family's journey. We're committed to providing the best service possible and are always here for you. Let us know if there's anything else we can do for you!"
Shelby Acklin
June 27, 2025
"Love these ladies at state farm."
"Thank you, Shelby! I'm happy to hear that you love our team at State Farm. We appreciate your support and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
David Armstrong
June 26, 2025
"0 stars the worst company to ever work with. Pretty sad how this office doesn’t help out with clients or care about their claims!!!!"
"David, We take all feedback seriously and are committed to delivering professional service to everyone we work with. We regret that your experience did not meet expectations and wish you the best moving forward. "
Penney Neisen
June 20, 2025
"A+ service as per normal here! Thanks for all you do!"
"Penney, thank you for your wonderful feedback! I'm happy to know you're satisfied with our service. We appreciate your support and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Jennifer Heckmann
June 12, 2025
"Great experience! Talked with Lynn today and she is the most amazing, friendly person to work with!!!"
"Hi, Jennifer! Thank you for the shoutout for Lynn! We appreciate you putting your trust in our office to help protect what matters most."
Ethan Akin
June 12, 2025
"I have been with Christel Manson for close to 20 years and love working with them. Personal and business insurance as well as financial investments. Keep up the great work!"
"Thank you, Ethan! I'm happy to hear that you've enjoyed working with us for nearly two decades. It's wonderful to know that our services in both personal and business insurance, as well as financial investments, have met your expectations. We appreciate your loyalty and look forward to continuing to support your needs. Let us know if there's anything else we can do for you!"
Jack Straw
May 22, 2025
"Our experience since moving our insurance needs to State Farm and the Manson Agency has been exceptional. Korry is top of the line and I would not be afraid to recommend her to anyone."
"Thank you so much, Jack, for your kind words and glowing review! We're thrilled to hear that your experience the agency has been exceptional. Korry truly is a valued member of our team, and we're so glad she’s been able to provide you with top-notch service. Your recommendation means the world to us, and we’re here to assist with all your insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for trusting us!"
MANDY MANSON
May 5, 2025
"This agency’s middle name is SERVICE! Calls are always answered with a smile. I appreciate they are always so responsive and ready to provide a quick, economical solution to my situation or questions."
"Mandy, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing exceptional service is our top priority, and it’s great to know that our responsiveness and commitment to finding quick, economical solutions have made a difference for you. Your kind words motivate us to keep striving for excellence. If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!"
Jeremy Pohl
April 25, 2025
"Christel and her team are always on top of things and are great to deal with. Christel is so personable and caring, she really makes all of her great services easy to understand and works with you to navigate to your best outcome . Never disappointed and always an enjoyable time meeting with her!"
"Thank you so much for your kind words, Jeremy! We're thrilled to hear that you have had such positive experiences with Christel and our team. It's our goal to provide exceptional service and make every interaction enjoyable and informative. Christel truly cares about her customers and works hard to ensure that you feel supported throughout the process. Your feedback means a lot to us, and we look forward to continuing to serve you in the future. If you ever need anything or have questions, don’t hesitate to reach out!"
Nicole Huse
April 10, 2025
"The Team is quick and efficient! Any questions I have, they are quick to answer and ensure that I don't have any issues or concerns!"
"Thank you so much for your kind words! We’re thrilled to hear that you found our team quick and efficient. Providing prompt and thorough support is our top priority, and it’s great to know that we’ve met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Dennis Salmon Sr
April 9, 2025
"Fantastic service!! My granddaughter is wonderful!"
"Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience with us. We're especially proud of Korry and the great work she does. It’s always heartwarming to see family connections shine through in our service! If you need anything else, feel free to reach out. We appreciate your support!"
Robert Derifield
April 4, 2025
"Excellent and Friendly service. We have moved away from Waterloo and still use them as our insurance provider we like them so much."
"Hi Robert, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had an excellent and friendly experience with our team, even after moving away from Waterloo. Your continued trust in us as your insurance provider means the world to us. At Christel Manson State Farm, we take pride in serving customers across Iowa, Illinois, Missouri, and Wisconsin, and we’re dedicated to providing personalized service that meets the unique needs of each customer. It’s fantastic to know that our efforts have made a lasting impression on you. If there’s anything we can assist you with in the future or if you have any questions, please don’t hesitate to reach out. We’re here to help, no matter where you are! Thank you once again for your loyalty and support!"
stephanie brunson
March 28, 2025
"Tina was very friendly and helped switch my policy very quickly! I love state farm!!"
"Hi Stephanie, Thank you so much for your wonderful review! We're thrilled to hear that Tina was able to assist you promptly and that you're loving State Farm. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
Mag Stiner
March 20, 2025
"Great agency for house and auto insurance Very good knowledge of products and friendly service. Better coverage and less cost than our previous insurance!"
"Thank you for your wonderful review, Mag! We're thrilled to hear that you had such a positive experience with our agency. It's great to know that our team's knowledge of products and friendly service met your expectations. We're also glad we could provide you with better coverage at a lower cost than your previous insurance. Your feedback is greatly appreciated, and we look forward to continuing to serve your house and auto insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Raquel Harmon
March 19, 2025
"Best service! I love their patience and how thorough they are. I've been receiving insurance from them for over 4 years and I have no complaints!"
"Raquel, thank you! We appreciate your trust in us to take care of your insurance policies."
Natasha Jacobsen
March 7, 2025
"Have been using state farm for 10 plus years and they have always made things easier and quick to help with questions."
"Thank you so much for taking the time to leave us such a kind review, Natasha! We are thrilled to hear that you have been with State Farm for over 10 years and have had consistently positive experiences with our services. Our team is dedicated to making things easier and providing quick assistance whenever you have questions. Your continued trust and satisfaction mean the world to us. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you for many more years to come!"
Michael Ross
February 19, 2025
"The Christel Manson crew is great. I moved up to Waterloo and they helped me change over with them. I have known Amy for a while she is the best. Thank you so much Becki Isley for the help. I would recommend everyone to come over here!"
"Thank you so much for your wonderful review, Michael! We’re thrilled to hear that you had a positive experience with Christel Manson State Farm and that Amy and Becki were able to assist you during your move to Waterloo. Our team truly values the relationships we build with our clients, and it’s great to know that you felt supported throughout the process. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service to you and everyone you send our way. If you need any further assistance or have any questions, don’t hesitate to reach out!"
Amanda
January 27, 2025
"I had the opportunity to work with Lynn during a stressful time! She was honest and knowledgeable making the overall experience as easy as possible! Highly recommend her, she gets back to you in a timely manner and it so kind!"
"Thank you so much for your heartfelt review, Amanda. We're incredibly grateful that you took the time to share your positive experience with Lynn. It's wonderful to hear that her honesty, knowledge, and kindness made a significant difference during a stressful time for you. Lynn is truly dedicated to helping her clients, and your words affirm the hard work she puts in. We'll be sure to pass along your kind comments to her. Thank you again for recommending us, and please don't hesitate to reach out if you need any assistance in the future."
Lindsay Smith
January 26, 2025
"My State Farm insurance agent is so helpful and I would never choose to go anywhere else because everything I need she makes very easy, very efficient and She gets stuff done quick. I would recommend State Farm Insurance to everyone!"
"Lindsay, Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with your State Farm insurance agent. Our team is dedicated to providing efficient and helpful service, and it's wonderful to know that we've met your expectations. Your recommendation means the world to us, and we're grateful for your trust and support. If you ever need anything else, please don't hesitate to reach out."