State Farm® Insurance Agent Christel Manson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Casey Bickel
November 3, 2024
5
out of
5
rating by Casey Bickel
"These ladies have helped me on so many levels. They've went above and beyond in everything I've asked of them. They are always looking out in your best interest."
We responded:
"Casey, thank you so much for your kind words! I'm glad to know that our team has been able to assist you on multiple levels and always look out for your best interests. We truly appreciate your trust and support. If you ever need anything else, we're here for you. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Donald Gates
October 25, 2024
5
out of
5
rating by Donald Gates
"State Farm is hands down the best! They've been super to work with regarding claims & then switching coverage to a new vehicle, I would highly recommend them if you're looking for affordable & excellent coverage for your vehicle."
We responded:
"Donald, thank you for your fantastic review! I'm glad you found our team helpful with your claims and auto coverage switch. We always strive to provide affordable and excellent coverage for our customers. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Justin Sisk
October 16, 2024
5
out of
5
rating by Justin Sisk
"The best place ever to go to great people that help to the best of they knowledge"
We responded:
"Justin, thank you for your fantastic review! I'm glad you found our team helpful and knowledgeable. Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Renee Goings
October 14, 2024
5
out of
5
rating by Renee Goings
"My son had rear ended my vehicle and we ended up with two claims in one which caused a ton of confusion since we had not been through a situation like this before. Everyone in this office has always been patient and nice for all of our questions. Even when we stop in randomly to discuss something in person they are always welcoming and make us feel a ton better when we leave!"
We responded:
"Renee, thank you for sharing your experience! I'm glad our team could assist you through such a confusing situation. It's wonderful to know that our patience and welcoming atmosphere made a difference for you. We appreciate your kind words and are here to help with any further insurance questions or needs. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Susie Jolley
October 10, 2024
5
out of
5
rating by Susie Jolley
"Christel and her team are great to work with. Whenever we’ve needed them, they are quick to respond and so helpful. I appreciate their recommendations for local repair work. I will always recommend Christel and State Farm when I’m asked who we use for our insurance company!"
Keely Swope
September 25, 2024
5
out of
5
rating by Keely Swope
"All of these ladies are very helpful and make your life easier to navigate all insurance issues you might have. They are welcoming and helpful . Highly recommend the Crystal Manson Agent office on Ridgeway in Waterloo . Thanks Ladies !"
We responded:
"Keely, thank you for your wonderful review! I'm glad to hear that our team has been helpful and welcoming in navigating your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're always here to help! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Kevin mcclain
September 19, 2024
5
out of
5
rating by Kevin mcclain
"Korry was awesome, she took the time to look at different scenarios to make sure I had the best possible quote. She is very knowledgeable and friendly. State farm is lucky to have her as an employee."
We responded:
"Kevin, thank you for your wonderful review! I'm glad to hear that Korry provided you with such knowledgeable and friendly service. We are grateful to have her on our team, and it's fantastic to know she helped you find the best possible quote. If you have any further questions or need assistance in the future, our office is always here to help! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Patricia D. Carson MBA MPP
September 18, 2024
5
out of
5
rating by Patricia D. Carson MBA MPP
"Knowledgeable. Organized. Great pricing. Note: State Farm is supporting Women’s Basketball! Special recognition to Kerry Peters! Thank you all!"
We responded:
"Patricia, Thank you for your wonderful review! I'm glad you found our team knowledgeable and organized, and that you appreciated our pricing. It's great to see your support for State Farm's involvement in Women's Basketball. Kerry will be happy to receive your special recognition. If you need any further assistance, our office is always here to help. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Doug workman
September 5, 2024
5
out of
5
rating by Doug workman
"Korry was amazing with great customer service!! Fast, friendly and courteous!! Great experience, great prices with an entirely friendly staff! I would highly recommend for all your business and personal insurance needs!!"
We responded:
"Doug, thank you for your wonderful review! I'm glad to hear that Korry provided you with fast, friendly, and courteous service. It's great to know you had a positive experience with our team and found our prices satisfactory. We appreciate your recommendation and look forward to assisting you with all your business and personal insurance needs in the future. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Waterloo BoxDrop
September 5, 2024
5
out of
5
rating by Waterloo BoxDrop
"If you’re looking for great personal service, great prices then this is the place to go!!! Korry was an absolutely amazing with her customer service. The entire staff is friendly and fun!!!"
We responded:
"Thank you for your wonderful review! I'm glad you had a positive experience with Korry and found our team friendly and fun. We appreciate your kind words and look forward to assisting you with any future needs. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
aidan gardner
July 24, 2024
5
out of
5
rating by aidan gardner
"Best insurance I have ever used! Super polite, extremely helpful, and always remembers me for me! They truly care. Helped me with vandalism on my classic car and was an easy/ painless transaction. Highly recommend!"
We responded:
"Hey Aidan! Thanks a bunch for your awesome review! I'm so glad to hear that you had such a positive experience with our team and that we could help with your classic car. We truly care about our customers and it's great to know you felt that! If you ever need anything else, we're here for you! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Zachary DeVore
July 14, 2024
5
out of
5
rating by Zachary DeVore
"My experience with State Farm has been hands down amazing. I am a first-time home buyer and I knew I would need to make sure my home was insured. The first company I was working with was located out of town which made communications difficult. When I did try to reach out about why my rates went up, I was ignored. When I couldn't log into my account I was told to contact the technical support who did not respond. I decided to change insurance companies. I reached out to State Farm and I had a meeting set up within two days of calling. I meet with Lynn Speed and my experience was incredible. I sat with Lynn for about 2 hours straight talking about EVERYTHING insurance related. Lynn answered every question I had. I asked a ton of questions due to my previous company. Another major point of why I went with State Farm and Lynn is they are in town and I can call/walk in and ask questions about my account or add or make changes when needed. I could not recommend anyone better than Lynn and State Farm. Having crystal clear information along with having someone I can talk to in person is a complete game changer."
We responded:
"Thank you, Zachary, for sharing your amazing experience with Lynn at our office! We are thrilled to hear that you found our in-town accessibility and personalized service to be a game changer. Lynn is dedicated to providing crystal clear information and exceptional customer service. We're here for you whenever you need us! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Preston Kane
July 10, 2024
5
out of
5
rating by Preston Kane
"Love going here! I've had positive interactions with every single one of Christel's staff. I'm somewhat new to insurance and home ownership, and these friendly, well-trained, and knowledgeable agents are always able to answer every (probably dumb) question I have, haha. They're pros at somehow always scoring me the best rate that fits my needs :)"
We responded:
"Thank you, Preston, for your enthusiastic review! We're glad to hear that our friendly and knowledgeable team has been able to assist you with your insurance and home ownership needs. We appreciate your kind words and are here to help with any questions you may have in the future. - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Z B
June 19, 2024
5
out of
5
rating by Z B
"Becki was excellent to work with and very knowledgeable. I will definitely recommend this agency"
We responded:
"Z, your recommendation is greatly appreciated! I'm pleased to hear that Becki provided excellent service and valuable knowledge during your experience with our agency. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Wendy Clark
June 12, 2024
5
out of
5
rating by Wendy Clark
"I have been with State Farm since 2008 and it was the best decision. The staff is amazing and always willing to help with any questions or paperwork. Lynn is continually making sure we have what we need for coverage and updating coverage with life’s changes! She is always there and ready to help with a smile and a hello!"
We responded:
"Wendy, we're thrilled to hear you've been with us since 2008 and had such a positive experience with Lynn! We're pleased to know she's been proactive in updating your coverage and providing exceptional service with a smile. Thank you for your loyalty and kind words. We're here for you whenever you need assistance! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
raymond levy
June 12, 2024
5
out of
5
rating by raymond levy
"These ladies are extraordinary! Such a wonderful service and atmosphere they provide. They are the reason I continue to stay with State Farm."
We responded:
"Raymond, we are thrilled to hear that you find our service extraordinary! We are pleased to provide a wonderful atmosphere and service that keeps you with State Farm. Your satisfaction is our priority, and we are grateful for your kind words. Looking forward to continuing to serve you! - Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Julie Schaefer
June 6, 2024
5
out of
5
rating by Julie Schaefer
"The staff at Christel Manson State Farm office is great! Always so helpful and friendly! So glad to have them as our agent!"
We responded:
"We are overjoyed by reviews like this, Julie! Thank you for sharing your experience with our office."
Michelle Ashley
June 6, 2024
5
out of
5
rating by Michelle Ashley
"I was very happy with Torrey. She made the transition to State Farm very easy. Thanks again"
We responded:
"Michelle, your feedback is greatly appreciated! I'm pleased to hear that Torrey made your transition to State Farm easy. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance. Christel Manson - State Farm Insurance Agent, Waterloo, IA"
Dobson Douglass
May 20, 2024
5
out of
5
rating by Dobson Douglass
"Very thankful for how easy it is to work with this business! They are always incredibly quick to help me with any questions or needs I have, and are completely transparent in their fairly priced policies."
We responded:
"Thank you, Dobson, for your glowing review! We're pleased to provide quick assistance and insurance policies to meet your needs. Our team is grateful for your positive feedback and is here for any questions you may have in the future."
Vicki P
May 6, 2024
5
out of
5
rating by Vicki P
"Everyone in the office is very friendly and helpful. I am always greeted warmly whenever I stop by with questions. Great staff and exceptional service!"
We responded:
"Vicki, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Christel Manson - State Farm Insurance Agent"
Angela Burnell
April 25, 2024
5
out of
5
rating by Angela Burnell
"Everyone in Christel's office are so friendly and helpful. It's nice to have people you can communicate with and they take their time to listen and answer your questions"
We responded:
"Angela, thank you! We appreciate you sharing your experience with our office. Thank you for choosing us! - Christel Manson - State Farm Insurance Agent"
Ronnie Winkowitsch
April 25, 2024
5
out of
5
rating by Ronnie Winkowitsch
"Christen is helping me roll over a few accounts and also helping me invest some of my money. She is very knowledgeable and gives great advice I highly recommend talking to her"
We responded:
"Ronnie, thank you for the five stars! Our team values your confidence in us to handle your insurance policies. - Christel Manson - State Farm Insurance Agent"
Janet Hyman
February 29, 2024
5
out of
5
rating by Janet Hyman
"Five stars is NOT enough for all this agency can and will do for you, once you become part 'of their family'. Whether it be Investments, insurance or helping you navigate the unnecessary and tragic death of your spouse. When those other 'professionals' should have been there, this insurance agent and her agency were! and continue to be there, MOST important they listen, really listen to you. For this team it not just about selling 'products', but helping you find what bests 'fits' you. Your coverage is only as good as the agent you select, YOU should select the Christel Manson Agency!!!"
We responded:
"Thank you immensely for your heartfelt feedback, Janet! It brings me great joy to hear that our agency has provided such meaningful support during what can be incredibly challenging times. We are truly dedicated to each member of our 'family' and strive to go above and beyond in every aspect of our service. Listening to our clients' needs and concerns is fundamental to us, ensuring that we tailor our offerings to fit you perfectly. Your words reaffirm our commitment to personalized care over mere product sales. We are deeply honored by your recommendation and look forward to continuing to exceed your expectations!"
Renajla Musedinovic
February 23, 2024
5
out of
5
rating by Renajla Musedinovic
"I have been with Christel Manson for a few years now. I've never encountered such a kind group of women. I've never had a single interaction that didn't leave me at ease by the end of the call! I strongly suggest anyone doing service with them! I have referred 2 people there so far and will always share their information for anyone. Pricing is very compatible compared to other places. Thank you ladies so much!"
We responded:
"Renaijla, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Molly Stock
January 26, 2024
5
out of
5
rating by Molly Stock
"Christel is so knowledgeable and helped get us get on the right track to the best retirement we can have!"
We responded:
"Molly, it was a joy working with you. Thank you for trusting our office with what matters most!"